Hrvatski
Terms & Conditions
1. Introduction
These Terms & Conditions ("Terms") govern your use of this website and any purchase made through it. By accessing the site or placing an order, you confirm that you have read, understood, and agree to these Terms.
These Terms comply with applicable EU consumer protection laws.
2. Definitions
- “Seller”, “we”, “us”, “our” – the operator of this website.
- “Buyer”, “you”, “your” – any person using the site or placing an order.
- “Website” – this online store / platform.
- “Products” – all goods offered for sale on the Website.
3. Products & Pricing
Product descriptions and images are provided for information purposes. Prices are shown in and include VAT where applicable.
We may update prices or correct errors at any time. If a pricing error affects your order, we will notify you before processing it.
4. Ordering
An order is placed when you complete checkout. You will receive an email confirmation with order details.
We may decline or cancel an order due to stock issues, payment problems, or suspected misuse. Any payment already made will be refunded if the order cannot be fulfilled.
5. Payment
Accepted payment methods: . Payment must be completed before order processing.
All transactions are handled securely through certified payment providers.
6. Delivery
Products are delivered to the address provided at checkout. Delivery times depend on availability and the selected shipping method.
6.1 Force majeure: Delivery deadlines may be extended in case of events beyond our control.
6.2 Inspection: Please check the condition of the shipment upon delivery and report any visible damage promptly.
7. Order Cancellation
You may cancel your order before production or shipment begins. Personalized or custom-made items cannot be canceled once production has started.
8. Returns & Refunds
EU consumers may withdraw from the purchase within 14 days of receiving the Products, except for personalized or custom-made items.
Returned items must be unused, undamaged, and in original packaging where possible.
Unless the item is defective or incorrectly delivered, return shipping costs are the buyer’s responsibility.
Refunds are issued within 14 days after we receive the returned Products or proof of return.
9. Complaints
Complaints may be submitted through our contact page. We will respond within the legally required period and aim to resolve issues promptly.
Defective Products may be eligible for repair, replacement, price reduction, or refund under EU warranty rules.
10. Limitation of Liability
We are not liable for delays caused by third‑party carriers or events beyond our control.
We are not responsible for damage resulting from improper use of the Products.
Our total liability is limited to the amount paid for the Product concerned.
11. Intellectual Property
All content on the Website is owned by us or used under license. You may not copy, distribute, or reuse content without written permission.
12. Personal Data
Personal data is processed in accordance with GDPR. Data is used only for order processing, communication, and legal compliance.
We do not sell your data and only share it when necessary for services such as delivery or payment processing.
13. Changes to Terms
We may update these Terms at any time. The current version is always available on this page.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of . Disputes will be handled by the competent courts of , unless mandatory consumer rules provide otherwise.
15. Contact
For questions, support, or complaints, please visit our contact page: